This has resulted in some finicky customers going elsewhere rather than download a new delivery app, Shake Shack Chief Executive Randy Garutti explained. Shares of the trendy burger chain plunged 21% Tuesday after it slashed its financial forecast on disappointing sales - an unappetizing state that it blamed on a bumpy rollout of its new delivery partnership with Grubhub.Īs part of its deal with Grubhub, announced in August, Shake Shack has been dropping other delivery services from its platform, including DoorDash, Postmates and Caviar. Shake Shack set to raise prices as COVID relief proves short-lived 'Inflation is real': US food suppliers and chain restaurants warn prices will keep climbing Shake Shack, Chipotle to open first locations in Bed-Stuy I tried the Shake Shack White Truffle burger - save your money
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